Juran, J. M., & Gryna, F. M. (1980). Quality planning and analysis: From product development through use (2nd ed.). McGraw-Hill.
Cita Chicago (17th ed.)Juran, J. M., i Frank M. Gryna. Quality Planning and Analysis: From Product Development Through Use. 2nd ed. New York: McGraw-Hill, 1980.
Cita MLA (8th ed.)Juran, J. M., i Frank M. Gryna. Quality Planning and Analysis: From Product Development Through Use. 2nd ed. McGraw-Hill, 1980.
Atenció: Aquestes cites poden no estar 100% correctes.