Larkin, T. J. D. (1989). Communicating with employees: What works, what doesn't ; Communicating customer service : two papers. Sponsored by Institute of Personnel Management Australia.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Larkin, T. J. Dr. Communicating with Employees: What Works, What Doesn't ; Communicating Customer Service : Two Papers. [Australia]: Sponsored by Institute of Personnel Management Australia, 1989.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Larkin, T. J. Dr. Communicating with Employees: What Works, What Doesn't ; Communicating Customer Service : Two Papers. Sponsored by Institute of Personnel Management Australia, 1989.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.