APA (7th ed.) Citation

Beaumont, N., & Sohal, A. (1997). Quality management in Australian service industries. Faculty of Business and Economics, Monash University.

Chicago Style (17th ed.) Citation

Beaumont, Nicholas, and Amrik Sohal. Quality Management in Australian Service Industries. Caulfield East, Vic.: Faculty of Business and Economics, Monash University, 1997.

MLA (8th ed.) Citation

Beaumont, Nicholas, and Amrik Sohal. Quality Management in Australian Service Industries. Faculty of Business and Economics, Monash University, 1997.