Citação norma APA

American Society for Quality Control. Technical Services Dept, Owens, D., & Horvath, Y. (1981). Quality circles and quality of work life: Directory of resources. The Society.

Citação norma Chicago

American Society for Quality Control. Technical Services Dept, Debra Owens, and Yvonne Horvath. Quality Circles and Quality of Work Life: Directory of Resources. Milwaukee: The Society, 1981.

Citação norma MLA

American Society for Quality Control. Technical Services Dept, et al. Quality Circles and Quality of Work Life: Directory of Resources. The Society, 1981.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.