APA (7th ed.) Citation

Hayward, G. S., & Nolan, R. C. (1992). Service departments management and operations (2nd ed.). Cornell University.

Chicago Style (17th ed.) Citation

Hayward, George S., and Robert C. Nolan. Service Departments Management and Operations. 2nd ed. Ithaca, N.Y.: Cornell University, 1992.

MLA (8th ed.) Citation

Hayward, George S., and Robert C. Nolan. Service Departments Management and Operations. 2nd ed. Cornell University, 1992.