Citazione Stile APA (7a Edizione)

Fry, R., & Idstein, A. (1990). Customer relations. Royal Melbourne Institute of Technology.

Citazione stile Chigago Style (17a edizione)

Fry, Roger, e Andrea Idstein. Customer Relations. Melbourne: Royal Melbourne Institute of Technology, 1990.

Citatione MLA (8a ed.)

Fry, Roger, e Andrea Idstein. Customer Relations. Royal Melbourne Institute of Technology, 1990.