At America's service : how corporations can revolutionize the way they treat their customers /

At America's service : how corporations can revolutionize the way they treat their customers /

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Bibliographic Details
Main Author: Albrecht, Karl, 1941-
Format: Book
Language:English
Published: Homewood, Ill. : Dow Jones-Irwin, c1988.
Subjects:
Service industries > United States > Management.
Customer services > United States > Management.
United States > Economic conditions > 1981-
Service sector
Public relations
Management practices
United States
Overseas item
Description
Physical Description:ix, 241 p. : ill. ; 24 cm.
Bibliography:Includes bibliographies and index.
ISBN:1556230958 (hbk.) :

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