rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: At America's service
    sub title: how corporations can revolutionize the way they treat their customers
  name:
    name part: Albrecht, Karl
    name part: 1941-
    role:
      role term: creator
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: ilu
    place:
      place term: Homewood, Ill
    publisher: Dow Jones-Irwin
    date issued: c1988
    date issued: 1988
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: ix, 241 p. : ill. ; 24 cm.
  table of contents: Includes index.
  note: Karl Albrecht.
  note: Includes bibliographies and index.
  subject:
    geographic code: n-us---
  subject:
    topic: Service industries
    geographic: United States
    topic: Management
  subject:
    topic: Customer services
    geographic: United States
    topic: Management
  subject:
    geographic: United States
    topic: Economic conditions
    temporal: 1981-
  subject:
    topic: Service sector
  subject:
    topic: Public relations
  subject:
    topic: Management practices
  subject:
    topic: United States
  subject:
    topic: Overseas item
  classification: HD9981.5 .A42 1988
  classification: 658.8/12
  classification: 658.812
  identifier: 1556230958 (hbk.) :
  identifier: 88003564
  location:
    physical location: CARM
  record info:
    record content source: LC
    record creation date: 880201
    record change date: 20071114125836.0
    record identifier: c000276236
    language of cataloging:
      language term: eng