Consumer satisfaction /

保存先:
書誌詳細
団体著者: Australian Communications Authority
フォーマット: 図書
言語:English
出版事項: Melbourne : Australian Communications Authority, 1999.
シリーズ:Special report (Australian Communications Authority) ; no. 2.
主題:
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245 0 0 |a Consumer satisfaction /  |c Australian Communications Authority. 
260 |a Melbourne :  |b Australian Communications Authority,  |c 1999. 
300 |a 26 p. :  |b ill. (some col.) ;  |c 30 cm. 
490 0 |a Special report / Australian Communications Authority,  |x 1443-007X ;  |v no. 2 
500 |a Cover title. 
505 0 |a Introduction -- Fixed telephone services -- Service providers -- Getting connected -- New connections -- Reconnection of an existing service (connection of in-place service) -- Repairs to your telephone service -- Telephone companies and customer service -- Billing -- Public payphones -- Mobile phone services -- Mobile phone companies and customer service -- Technical quality -- Mobile billing -- Internet -- Pay TV -- Conclusion. 
650 0 |a Telecommunication  |z Australia. 
653 |a Telephones 
653 |a Consumer expectations 
653 |a Internet 
653 |a Service delivery 
653 |a Surveys 
653 |a Statistics 
653 |a Federal issue 
710 2 |a Australian Communications Authority. 
830 0 |a Special report (Australian Communications Authority) ;  |v no. 2. 
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