Consumer satisfaction /
Saved in:
| Corporate Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Melbourne :
Australian Communications Authority,
1999.
|
| Series: | Special report (Australian Communications Authority) ;
no. 2. |
| Subjects: |
Table of Contents:
- Introduction
- Fixed telephone services
- Service providers
- Getting connected
- New connections
- Reconnection of an existing service (connection of in-place service)
- Repairs to your telephone service
- Telephone companies and customer service
- Billing
- Public payphones
- Mobile phone services
- Mobile phone companies and customer service
- Technical quality
- Mobile billing
- Internet
- Pay TV
- Conclusion.