Cita APA (7th ed.)

Xavier, P. O. (1990). Performance indicators for public telecommunications operators, will they serve to improve performance? Faculty of Business, Swinburne Institute of Technology.

Cita Chicago (17th ed.)

Xavier, Patrick O. Performance Indicators for Public Telecommunications Operators, Will They Serve to Improve Performance? Hawthorn, Vic.: Faculty of Business, Swinburne Institute of Technology, 1990.

Cita MLA (8th ed.)

Xavier, Patrick O. Performance Indicators for Public Telecommunications Operators, Will They Serve to Improve Performance? Faculty of Business, Swinburne Institute of Technology, 1990.