APA (7th ed.) Citation

Trotter, M. D. (2002). The customer call center outback: A frontline supervisor's map to success (1st Ichor Business Book ed.). Ichor Business Books.

Chicago Style (17th ed.) Citation

Trotter, Michael D. The Customer Call Center Outback: A Frontline Supervisor's Map to Success. 1st Ichor Business Book ed. West Lafayette, Ind.: Ichor Business Books, 2002.

MLA (8th ed.) Citation

Trotter, Michael D. The Customer Call Center Outback: A Frontline Supervisor's Map to Success. 1st Ichor Business Book ed. Ichor Business Books, 2002.