Gaal, A. (2001). ISO 9001:2000 for small businesses: Implementing process-approach quality management. St. Lucie Press.
芝加哥风格引文Gaal, Arpad. ISO 9001:2000 for Small Businesses: Implementing Process-approach Quality Management. Boca Raton, Fla.: St. Lucie Press, 2001.
MLA引文Gaal, Arpad. ISO 9001:2000 for Small Businesses: Implementing Process-approach Quality Management. St. Lucie Press, 2001.
警告:这些引文格式不一定是100%准确.