Passing on the benefits : consumers and the reform of Australia's utilities, papers from Trade Practices Commission conference, March 1994.

The conference looked the issue of reform of Australia's utilities in three sections. The first looked at the arguments for reform, the overseas experience and what has been happening in each of the five utilities. This was followed by a set of papers which identified some consumer issues likel...

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مؤلف مشترك:	Australia. Trade Practices Commission
التنسيق:	كتاب
اللغة:	English
منشور في:	[Belconnen, A.C.T. : Trade Practices Commission, 1994].
الموضوعات:	Public utilities > Australia > Congresses. Public utilities > Australia > Management > Congresses. Consumer protection > Australia > Congresses. Infrastructure Government regulation Electricity industry Water supply Gas industry Consumer protection Natural resource management Telecommunications Postal service Federal issue State issue Local government issue Australia overseas comparisons

جدول المحتويات:

Setting the scene
The environment
Overseas experience
The utilities
Issues for consumers
Community service obligations and the consumer interest
Information/disclosure
Prices
Ensuring quality and safety
Issues for business consumers
Some solutions
Consumer impact assessments
Compliance programs for utilities
Consumer utility boards
Utilities and advocacy
Consumers redress and the TIO model
The regulators
Consumers' charters.

Passing on the benefits : consumers and the reform of Australia's utilities, papers from Trade Practices Commission conference, March 1994.

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