Passing on the benefits : consumers and the reform of Australia's utilities, papers from Trade Practices Commission conference, March 1994.

Passing on the benefits : consumers and the reform of Australia's utilities, papers from Trade Practices Commission conference, March 1994.

The conference looked the issue of reform of Australia's utilities in three sections. The first looked at the arguments for reform, the overseas experience and what has been happening in each of the five utilities. This was followed by a set of papers which identified some consumer issues likel...

Cur síos iomlán

Sábháilte in:
Sonraí bibleagrafaíochta
Údar corparáideach: Australia. Trade Practices Commission
Formáid: LEABHAR
Teanga:English
Foilsithe / Cruthaithe: [Belconnen, A.C.T. : Trade Practices Commission, 1994].
Ábhair:
Public utilities > Australia > Congresses.
Public utilities > Australia > Management > Congresses.
Consumer protection > Australia > Congresses.
Infrastructure
Government regulation
Electricity industry
Water supply
Gas industry
Consumer protection
Natural resource management
Telecommunications
Postal service
Federal issue
State issue
Local government issue
Australia overseas comparisons
Clár na nÁbhar:
  • Setting the scene
  • The environment
  • Overseas experience
  • The utilities
  • Issues for consumers
  • Community service obligations and the consumer interest
  • Information/disclosure
  • Prices
  • Ensuring quality and safety
  • Issues for business consumers
  • Some solutions
  • Consumer impact assessments
  • Compliance programs for utilities
  • Consumer utility boards
  • Utilities and advocacy
  • Consumers redress and the TIO model
  • The regulators
  • Consumers' charters.

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