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| LEADER |
01310cam a2200313 a 4500 |
| 001 |
c000295164 |
| 003 |
CARM |
| 005 |
20100311141704.0 |
| 008 |
950525s1995 xna 000 0 eng d |
| 019 |
1 |
|
|a 11583043
|z 22924439
|z 23026647
|z 23814472
|z 28640262
|z 24749326
|5 LACONCORD2021
|
| 020 |
|
|
|a 0726295469
|
| 035 |
|
|
|a (OCoLC)174103002
|5 LACONCORD2021
|
| 040 |
|
|
|a AIPO
|b eng
|c AIPO
|
| 042 |
|
|
|a anuc
|
| 043 |
|
|
|a u-at---
|
| 082 |
0 |
4 |
|a 658.812021894
|2 20
|
| 110 |
2 |
|
|a Standards Association of Australia.
|
| 245 |
1 |
0 |
|a Complaints handling :
|b AS 4269-1995 /
|c Standards Association of Australia.
|
| 260 |
|
|
|a Homebush, N.S.W. :
|b Standards Australia,
|c 1995.
|
| 300 |
|
|
|a 12 p. ;
|c 30 cm.
|
| 490 |
0 |
|
|a Australian standard ;
|v AS 4269-1995
|
| 500 |
|
|
|a Prepared by Committee OB/9, Complaints Handling.
|
| 650 |
|
0 |
|a Complaints (Administrative procedure)
|x Standards
|z Australia.
|
| 650 |
|
0 |
|a Consumer complaints
|z Australia.
|
| 650 |
|
0 |
|a Customer relations
|x Standards
|z Australia.
|
| 710 |
2 |
|
|a Standards Association of Australia.
|b Committee OB/9, Complaints Handling.
|
| 852 |
8 |
|
|b CARM
|h A3:AI13C0
|i F07682
|p 0554802
|f BK
|
| 999 |
f |
f |
|i c1759c9b-35fb-5551-82c1-307c0fb898b9
|s cbd02717-13cb-571f-9fac-5d605426e8ac
|
| 952 |
f |
f |
|p Can circulate
|a CAVAL
|b CAVAL
|c CAVAL
|d CARM 1 Store
|e F07682
|f A3:AI13C0
|h Other scheme
|i book
|m 0554802
|