Cita APA (7th ed.)

Kreck, L. A. (1978). Operational problem solving for the hotel and restaurant industry: The Pullman method. CBI Pub. Co..

Cita Chicago (17th ed.)

Kreck, Lothar A. Operational Problem Solving for the Hotel and Restaurant Industry: The Pullman Method. Boston: CBI Pub. Co., 1978.

Cita MLA (8th ed.)

Kreck, Lothar A. Operational Problem Solving for the Hotel and Restaurant Industry: The Pullman Method. CBI Pub. Co., 1978.