Ross, H. J. (1962). Paperwork management: A manual of workload reduction techniques. Office Research Institute.
芝加哥风格引文Ross, H. John. Paperwork Management: A Manual of Workload Reduction Techniques. South Miami: Office Research Institute, 1962.
MLA引文Ross, H. John. Paperwork Management: A Manual of Workload Reduction Techniques. Office Research Institute, 1962.
警告：这些引文格式不一定是100％准确.