Banking/trading : operations management /
Saved in:
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Houndmills, Basingstoke, Hampshire ; New York :
Palgrave/Macmillan,
2003.
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| Series: | Finance and capital markets.
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| Subjects: | |
| Online Access: | Table of contents only Contributor biographical information Publisher description |
Table of Contents:
- Pt. I. Trends in Operations Management
- 1. From Data Entry to Process Control / Gerrit Jan van den Brink
- 2. Outsourcing the Next Stage / Thomas von Lingen
- 3. Processing and the Internet: Implications for the Back Office / Han Gerrits
- 4. Operational Risk Management: The Core Risk for the Operations Manager / Gerrit Jan van den Brink
- 5. E-commerce: Remember the Pitfalls / Gerrit Jan van den Brink
- Pt. II. Organization and Management
- 6. Leadership versus Management? / Urs P. Rauser
- 7. Business Process Redesign / Han Gerrits
- 8. Project Management: Lessons Learned from IT Projects / Steef Peters
- 9. Cost Accounting in the Operations Area / Gerrit Jan van den Brink
- Pt. III. Leading Practice
- 10. Collateral Management / Robert Kiacsek
- 11. OP Risk in Payments / Armin Gerhardt, Martin Didunyk, Peter Schneider and Dieter Martin
- 12. Information Technology for Operations Managers / Ekkehard Weiler.
- 13. Management Information for Operations Managers / Gerrit Jan van den Brink.