Compendium of learning and development quizzes /
সংরক্ষণ করুন:
| প্রধান লেখক: | |
|---|---|
| বিন্যাস: | গ্রন্থ |
| ভাষা: | English |
| প্রকাশিত: |
Aldershot :
Gower,
c2003.
|
| বিষয়গুলি: |
সূচিপত্রের সারণি:
- 1. Action centered leadership
- 2. Assertiveness
- 3. Body language
- 4. Coaching skills
- 5. Coaching styles
- 6. Conflict management
- 7. Counselling skills
- 8. Creative problem solving
- 9. Customer care
- 10. Delegation
- 11. Disciplinary and grievance interviews
- 12. Diversity
- 13. Emotional intelligence
- 14. Empowerment
- 15. Facilitation skills
- 16. Feedback skills
- 17. Handling difficult customer situations
- 18. Health and safety
- 19. Induction
- 20. Influencing skills
- 21. Interviewing poor performers
- 22. Leadership styles
- 23. Learning styles
- 24. Listening skills
- 25. Managing change
- 26. Meeting skills
- 27. Mentoring skills
- 28. Motivating others
- 29. Negotiation skills
- 30. One-to-one training
- 31. Performance appraisal
- 32. Performance appraisal - before, during and after
- 33. Presentation skills
- 34. Project management
- 35. Questioning skills
- 36. Recruitment and equal opportunities.
- 37. Recruitment interviewing
- 38. Recruitment and selection
- 39. SMART objectives
- 40. Stress management
- 41. Team work
- 42. Telephone skills
- 43. Time management
- 44. Written communication skills.