Planners on planning : leading planners offer real-life lessons on what works, what doesn't, and why /

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Bibliographische Detailangaben
Weitere Verfasser: Catanese, Anthony James, McClendon, Bruce W.
Format: Buch
Sprache:English
Veröffentlicht: San Francisco : Jossey-Bass, c1996.
Ausgabe:1st ed.
Schriftenreihe:Jossey-Bass public administration series
Schlagworte:
Online Zugang:Table of Contents
Book review (H-Net)
Publisher description
Contributor biographical information
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245 0 0 |a Planners on planning :  |b leading planners offer real-life lessons on what works, what doesn't, and why /  |c Bruce W. McClendon, Anthony James Catanese, editors ; foreword by Eugenie Ladner Birch ; afterword by Ted Gaebler. 
250 |a 1st ed. 
260 |a San Francisco :  |b Jossey-Bass,  |c c1996. 
300 |a xxii, 320 p. ;  |c 24 cm. 
490 1 |a Jossey-Bass public administration series 
504 |a Includes bibliographical references (p. 301-304) and index. 
505 2 |a Foreword / Eugenie Ladner Birch -- Introduction / Bruce W. McClendon and Anthony James Catanese -- 1. Pursuing Effectiveness and Personal Success in the Next Era / Norman Whitaker -- 2. How to Become a Successful Planner / Sergio Rodriguez -- 3. The Ten Habits of Highly Effective Planners / Richard C. Bernhardt -- 4. Five Commitments That Can Make a Difference / Paul A. Bergmann -- 5. What They Don't Teach You in School / Jim Reid -- 6. Thirty How-To's for Success / Paul C. Zucker -- 7. Organizing and Managing for Success / Keith L. Cubic -- 8. Guidelines for Survival and Success / Linda L. Davis -- 9. The Principles of Community Alignment and Empowerment / Gene Boles -- 10. Making Difference with Equity Planning / Norman Krumholz -- 11. A New Vision of Collaborative Public Service / Elizabeth L. Hollander -- 12. Core Values and Principles of Effective Planning / Robert W. Becker -- 13. Visioning for Tangible Results / John A. Lewis. 
505 8 |a 14. The Five Principles of Effective Practice in a Participatory Democracy / V. Gail Easley -- 15. Tooling Up for Effective Planning / Angela N. Harper -- 16. It Seemed Like a Good Idea at the Time / Marjorie W. Macris -- 17. Gaining Credibility and Trust Through Teaching, Patience, and Timing / Robert W. Marriott, Jr. -- 18. The Six Operating Principles of Effective Customer Service / Bruce W. McClendon -- 19. Helping Customers Solve Their Problems / Ray Quay -- 20. The Planner as Entrepreneur / Floyd Lapp -- 21. Attitude, Professionalism, and Opportunity / William W. Bowdy -- 22. Understanding and Improving the Management of Planning Agencies / Stuart Meck -- Conclusion: Lessons Learned / Anthony James Catanese -- Afterword / Ted Gaebler. 
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