Planners on planning : leading planners offer real-life lessons on what works, what doesn't, and why /

Planners on planning : leading planners offer real-life lessons on what works, what doesn't, and why /

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Bibliographic Details
Other Authors: Catanese, Anthony James, McClendon, Bruce W.
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, c1996.
Edition:1st ed.
Series:Jossey-Bass public administration series
Subjects:
City planning > United States.
Regional planning > United States.
Planning > United States.
Online Access:Table of Contents
Book review (H-Net)
Publisher description
Contributor biographical information
Table of Contents:
  • Foreword / Eugenie Ladner Birch
  • Introduction / Bruce W. McClendon and Anthony James Catanese
  • 1. Pursuing Effectiveness and Personal Success in the Next Era / Norman Whitaker
  • 2. How to Become a Successful Planner / Sergio Rodriguez
  • 3. The Ten Habits of Highly Effective Planners / Richard C. Bernhardt
  • 4. Five Commitments That Can Make a Difference / Paul A. Bergmann
  • 5. What They Don't Teach You in School / Jim Reid
  • 6. Thirty How-To's for Success / Paul C. Zucker
  • 7. Organizing and Managing for Success / Keith L. Cubic
  • 8. Guidelines for Survival and Success / Linda L. Davis
  • 9. The Principles of Community Alignment and Empowerment / Gene Boles
  • 10. Making Difference with Equity Planning / Norman Krumholz
  • 11. A New Vision of Collaborative Public Service / Elizabeth L. Hollander
  • 12. Core Values and Principles of Effective Planning / Robert W. Becker
  • 13. Visioning for Tangible Results / John A. Lewis.
  • 14. The Five Principles of Effective Practice in a Participatory Democracy / V. Gail Easley
  • 15. Tooling Up for Effective Planning / Angela N. Harper
  • 16. It Seemed Like a Good Idea at the Time / Marjorie W. Macris
  • 17. Gaining Credibility and Trust Through Teaching, Patience, and Timing / Robert W. Marriott, Jr.
  • 18. The Six Operating Principles of Effective Customer Service / Bruce W. McClendon
  • 19. Helping Customers Solve Their Problems / Ray Quay
  • 20. The Planner as Entrepreneur / Floyd Lapp
  • 21. Attitude, Professionalism, and Opportunity / William W. Bowdy
  • 22. Understanding and Improving the Management of Planning Agencies / Stuart Meck
  • Conclusion: Lessons Learned / Anthony James Catanese
  • Afterword / Ted Gaebler.

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