Supervision : key link to productivity /
Gardado en:
| Autor Principal: | |
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| Outros autores: | |
| Formato: | Libro |
| Idioma: | English |
| Publicado: |
Homewood, Ill. :
Irwin,
c1993.
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| Edición: | 4th ed. |
| Subjects: |
Table of Contents:
- Sect. I. Foundations of Supervision. Ch. 1. The Supervisor's Job. Ch. 2. Making Sound and Creative Decisions. Ch. 3. Improving Your Communication Skills. Ch. 4. Ethics and Organization Politics. Ch. 5. Managing Your Time
- Sect. II. Planning and Organizing Skills. Ch. 6. Supervisory Planning. Ch. 7. Organizing and Delegating. Ch. 8. Understanding Work Groups. Ch. 9. Productivity and Methods Improvement
- Sect. III. Staffing Skills. Ch. 10. Obtaining and Developing Employees. Ch. 11. Appraising Employee Performance. Ch. 12. Understanding Equal Employment Opportunity. Ch. 13. Understanding Unions
- Sect. IV. Human Relations Skills. Ch. 14. Motivating Today's Employee. Ch. 15. Leading Employees. Ch. 16. Handling Conflict. Ch. 17. Coping with Change and Stress. Ch. 18. Counseling Employees
- Sect. V. Controlling Skills. Ch. 19. Supervisory Control and Quality. Ch. 20. Improving Productivity Through Cost Control. Ch. 21. Safety and Accident Prevention.
- Ch. 22. Discipline and Grievance Handling.