Integrated management systems : a practical approach to transforming organizations /
"In 1993, the Center for Quality of Management embarked on a six-year study of how organizations improve throughout America. Contrary to expectations, the authors found that successful systems of management differed radically."--BOOK JACKET. "Yet at the core of each was something univ...
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
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New York ; Chichester :
Wiley,
c1999.
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| Series: | Wiley operations management series for professionals.
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| Subjects: | |
| Online Access: | Table of Contents Publisher description Contributor biographical information |
Table of Contents:
- 1. The Theory and Practice of Integrated Management Systems: Putting the Scientific Method to Work
- 2. Pioneers in Integrated Management Systems: What Manufacturers Learned from Crisis
- 3. The Service Industries: Integrated Management for Radically Different Processes
- 4. Achieving Diverse Purposes: Integrated Systems in Education
- 5. Managing the Most Complex Processes: Integrated Systems in Health Care
- 6. Better Lives for Sailors and Continuous Improvement Processes: Integrated Systems in the Military
- 7. The Challenge of Intransigent Organizations: Integrated Systems in Government Agencies
- 8. Act Locally: What We Have Learned, What You Can Do
- 9. Think Globally: The State of Management Today: What Still Must Be Done
- App. A. The Systems Theories of Russell Ackoff
- App. B. Leadership and Breakthrough
- App. C. The Power of Collective Action
- App. D. Conversation Competence / David Walden.