Providing personalized customer service.

Providing personalized customer service. Workbook 1, Get to know your customer.

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Bibliographic Details
Corporate Authors: National Retail Federation (U.S.), National Retail Institute (U.S.)
Format: Book
Language:English
Published: [Menlo Park, Calif.] : Crisp Publications, c1999.
Series:Retailing smarts
Subjects:
Customer services > United States.
Description
Item Description:Cover title.
"National Retail Federation, National Retail Institute"--Cover.
Physical Description:68 p. : ill. ; 26 cm.
ISBN:156052538X (pbk.)

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