Truth, trust and the bottom line : 7 steps to trust-based management /

Truth, trust and the bottom line : 7 steps to trust-based management /

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Bibliographic Details
Main Author:	Tracy, Diane
Other Authors:	Morin, William J.
Format:	Book
Language:	English
Published:	Chicago Ill. : Dearborn Trade, c2001.
Subjects:	Industrial relations. Communication in management.
Online Access:	Publisher description Contributor biographical information

Table of Contents:

1. The "Coach Approach" to Management
2. The Relationship between Manager and Employee
3. STEP 1: Seek the Truth
4. STEP 2: Give Feedback
5. STEP 3: Create a Vision and Plan
6. STEP 4: Break through Resistance
7. STEP 5: Observe and Mirror
8. STEP 6: Teach and Guide
9. STEP 7: Recognize, Celebrate, and Reinforce
10. Coaching Challenging Personalities
11. External Coaching for Managers
12. Coaching High-Performance Teams.