Effective user support : how to manage the IT helpdesk /
Effective User Support provides years and years of User Support experience packed into one volume. The 'How To' book that every IT department needs, it will help turn your helpdesk into a company asset. Noel Bruton clearly shows how the helpdesk can increase the productivity of its clients...
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| Язык: | English |
| Опубликовано: |
London :
McGraw-Hill,
c1995.
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| Предметы: |
CARM 1 Store
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