rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    non sort: The
    title: effect of experience on customer satisfaction
  name:
    name part: Burton, Suzan.
    role:
      role term: creator
  name:
    name part: Roberts, John.
  name:
    name part: Sheather, Simon J.
  name:
    name part: Australian Graduate School of Management
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: xna
    place:
      place term: Sydney
    publisher: University of New South Wales, Australian Graduate School of Management
    date issued: 1995
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: 30 p. : ill. ; 30 cm.
  note: Suzan Burton, Simon Sheather, John Roberts.
  note: "September 1995".
  note: Includes bibliographical references (p.24-26).
  subject:
    topic: Consumer satisfaction
  classification: 658.812
  related item:
    title info:
      title: Working paper series (Australian Graduate School of Management) ; 95-019
  identifier: 1862742529 (pbk.)
  location:
    physical location: CARM
  location:
    physical location: SCAN
  record info:
    record content source: QCQU
    record creation date: 140606
    record change date: 20140606142318.0
    record identifier: c000397387
    language of cataloging:
      language term: eng