Dealing with difficult people : how to cope with impossible clients, bosses and employees /

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Bibliographic Details
Main Author: Cava, Roberta
Format: Book
Language:English
Published: Sydney : Pan Macmillan Australia, 1995, c1990.
Subjects:
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100 1 |a Cava, Roberta. 
245 1 0 |a Dealing with difficult people :  |b how to cope with impossible clients, bosses and employees /  |c Roberta Cava. 
260 |a Sydney :  |b Pan Macmillan Australia,  |c 1995, c1990. 
300 |a vi, 180 p. ;  |c 20 cm. 
500 |a "Sun" -- Cover, T.p. 
500 |a "First published 1991 by Pan Macmillan Publishers Australia" -- Verso t.p. 
504 |a Bibliography: p. [183] 
650 0 |a Interpersonal communication. 
650 0 |a Work  |x Psychological aspects. 
650 0 |a Interpersonal conflict. 
650 7 |a Conflict management.  |2 local 
650 7 |a Interpersonal communication.  |2 local 
650 7 |a Psychological aspects.  |2 local 
650 7 |a Work.  |2 local 
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