APA (7th ed.) Citation

Bly, R. W. (1997). Secrets of successful telephone selling: How to generate more leads, sales, repeat business, and referrals by phone. Henry Holt.

Chicago Style (17th ed.) Citation

Bly, Robert W. Secrets of Successful Telephone Selling: How to Generate More Leads, Sales, Repeat Business, and Referrals by Phone. New York, N.Y.: Henry Holt, 1997.

MLA (8th ed.) Citation

Bly, Robert W. Secrets of Successful Telephone Selling: How to Generate More Leads, Sales, Repeat Business, and Referrals by Phone. Henry Holt, 1997.