Quality : sustaining customer service /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London :
Century Business,
1993.
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| Series: | Sunday times business skills
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| Subjects: |
| Physical Description: | 270 p. ; 24 cm. |
|---|---|
| ISBN: | 0712655190 : |