Inspired customer service : strategies for service quality /
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
London :
Kogan Page,
1993.
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| Subjects: |
| Physical Description: | 220 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 074940826X (pbk.) |