Inspired customer service : strategies for service quality /

Lignende værker

• Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /
  af: Friedman, Nancy J.
  Udgivet: (1998)
• Customer service; a progress report,
  af: Hopkins, David S., 1921-
  Udgivet: (1970)
• Successful customer care /
  af: Wellemin, John H.
  Udgivet: (1997)
• Customer focus : a strategy for success /
  af: Langevin, Roger G.
  Udgivet: (1998)
• Customer relations /
  af: Fry, Roger
  Udgivet: (1990)