McClister, M. T., & Midgley, A. (2000). The veterinary receptionist's handbook (2nd ed.). Veterinary Medicine Pub. Group.

McClister, M. T., and Amy Midgley. The Veterinary Receptionist's Handbook. 2nd ed. Lenexa, Kan.: Veterinary Medicine Pub. Group, 2000.

McClister, M. T., and Amy Midgley. The Veterinary Receptionist's Handbook. 2nd ed. Veterinary Medicine Pub. Group, 2000.