Donnelly, J. H. (1992). 25 management lessons from the customer's side of the counter. Irwin Professional Publishing.
Cita Chicago (17th ed.)Donnelly, James H. 25 Management Lessons from the Customer's Side of the Counter. Chicago, Ill.: Irwin Professional Publishing, 1992.
Cita MLA (8th ed.)Donnelly, James H. 25 Management Lessons from the Customer's Side of the Counter. Irwin Professional Publishing, 1992.
Atenció: Aquestes cites poden no estar 100% correctes.