25 management lessons from the customer's side of the counter /

Նմանատիպ նյութեր

• Magnetic service : secrets for creating passionately devoted customers /
  : Bell, Chip R.
  Հրապարակվել է: (2003)
• The enemy within : actions that self-destruct companies, customer service and jobs : where they come from, how to change them /
  : Buchanan, Richard W.
  Հրապարակվել է: (1996)
• The effect of experience on customer satisfaction /
  : Burton, Suzan
  Հրապարակվել է: (1995)
• Responsiveness : double your profits in half the time /
  : Flanagan, Neil, 1947-
  Հրապարակվել է: (1996)
• Behavioral and financial impact of customer satisfaction and service quality : an empirical assessment in the facilities management industry.
  : Horstmann, Rembert