Kirchmer, M. (1999). Business process oriented implementation of standard software: How to achieve competitive advantage efficiently and effectively (2nd ed.). Springer-Verlag.
Citace podle Chicago (17th ed.)Kirchmer, Mathias. Business Process Oriented Implementation of Standard Software: How to Achieve Competitive Advantage Efficiently and Effectively. 2nd ed. New York: Springer-Verlag, 1999.
Citace podle MLA (8th ed.)Kirchmer, Mathias. Business Process Oriented Implementation of Standard Software: How to Achieve Competitive Advantage Efficiently and Effectively. 2nd ed. Springer-Verlag, 1999.
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