APA引文

Sherman, H. D., & Zhu, J. (2006). Service productivity management: Improving service performance using data envelopment analysis (DEA). Springer.

芝加哥风格引文

Sherman, H. David, 与 Joe Zhu. Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis (DEA). New York: Springer, 2006.

MLA引文

Sherman, H. David, 与 Joe Zhu. Service Productivity Management: Improving Service Performance Using Data Envelopment Analysis (DEA). Springer, 2006.

警告：这些引文格式不一定是100％准确.