Cassedy, K. (1991). Crisis management planning in the travel and tourism industry: A study of three destination cases and a crisis management planning manual. Pacific Asia Travel Association.
Chicago (17e ed.) BronvermeldingCassedy, Kathleen. Crisis Management Planning in the Travel and Tourism Industry: A Study of Three Destination Cases and a Crisis Management Planning Manual. San Francisco, Calif.: Pacific Asia Travel Association, 1991.
MLA (8e ed.) BronvermeldingCassedy, Kathleen. Crisis Management Planning in the Travel and Tourism Industry: A Study of Three Destination Cases and a Crisis Management Planning Manual. Pacific Asia Travel Association, 1991.
Let op: Deze citaties zijn niet altijd 100% accuraat.