Customer service excellence : how organisations in Australia are exceeding customer expectations /

Customer service excellence : how organisations in Australia are exceeding customer expectations /

Kaydedildi:
Detaylı Bibliyografya
Yazar: Whitford, Brett, 1968-
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: Subiaco, Western Australia : Beaumont Pub. House, 1998.
Konular:
Customer services > Australia.
Customer services > Australia > Case studies.
Competition.
Corporations.
Management.
Company management
Service delivery
Service sector
Consumer expectations
Standards
Case studies
Diğer Bilgiler
Fiziksel Özellikler:xviii, 413p. : ill., some col. ; 22 cm.
Bibliyografya:Includes bibliographical references.
ISBN:0958618100

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