Foundations of IT service management based on ITIL v3 /
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| Main Author: | |
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| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
Zaltbommel, Netherlands :
Van Haren Publishing,
2007.
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| Edition: | 1st ed. |
| Series: | ITSM Library.
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| Subjects: |
| Item Description: | "A publication of itSMF International"--T.p. "itSMF International The IT Service Management Forum"--Cover. |
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| Physical Description: | x, 364 pages : illustrations ; 24 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9789087530570 9087530579 |