Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Menlo Park, Calif. :
Crisp Publications,
1998.
|
| Subjects: |
| Physical Description: | xi, 149 pages ; 23 cm |
|---|---|
| ISBN: | 9781560524984 1560524987 |