Cita APA (7th ed.)

Bangs, D. H. (1993). Creating customers (New ed.). Piatkus.

Cita Chicago (17th ed.)

Bangs, David H. Creating Customers. New ed. London: Piatkus, 1993.

Cita MLA (8th ed.)

Bangs, David H. Creating Customers. New ed. Piatkus, 1993.