The role of empathy in sales agent performance and customer satisfaction in a residential real estate setting /

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Dades bibliogràfiques
Autor principal: Feehery, George R.
Format: Thesis Llibre
Idioma:English
Publicat: Ann Arbor : UMI Dissertation Services, [19--]
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100 1 |a Feehery, George R. 
245 1 4 |a The role of empathy in sales agent performance and customer satisfaction in a residential real estate setting /  |c by George R. Feehery. 
260 |a Ann Arbor :  |b UMI Dissertation Services,  |c [19--] 
300 |a xiii, 14-326 leaves :  |b ill. ;  |c 29 cm. 
500 |a Published on demand. 
502 |a Thesis (DBA)--Nova University, 1993. 
504 |a Includes bibliography: leaves 313-326. 
650 0 |a Selling  |x Psychological aspects. 
650 0 |a Real estate business. 
650 0 |a Empathy. 
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