Selling today : building quality partnerships /

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Detalhes bibliográficos
Autor principal: Manning, Gerald L.
Outros Autores: Reece, Barry L.
Formato: Livro
Idioma:English
Publicado em: Upper Saddle River, N.J. : Prentice Hall, c1998.
Edição:7th ed.
Assuntos:
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100 1 |a Manning, Gerald L. 
245 1 0 |a Selling today :  |b building quality partnerships /  |c Gerald L. Manning, Barry L. Reece. 
250 |a 7th ed. 
260 |a Upper Saddle River, N.J. :  |b Prentice Hall,  |c c1998. 
300 |a xxix, 525 p. :  |b ill. (some col.), maps (some col.) ;  |c 26 cm. 
505 0 |a 1. Personal Selling and the Marketing Concept -- 2. Career Opportunities in Selling Today -- 3. Factors Influencing the Relationship-Building Process -- 4. Ethics: The Foundation for Relationships in Selling -- 5. Acquiring Product Information -- 6. Developing Product-Selling Strategies -- 7. Understanding Buyer Behavior -- 8. Developing a Prospect Base -- 9. Approaching the Customer -- 10. Creating the Consultative Sales Presentation -- 11. Custom Fitting the Sales Demonstration -- 12. Negotiating Buyer Resistance -- 13. Closing and Confirming the Sale -- 14. Servicing the Sale -- 15. Management of Self: The Key to Greater Sales Productivity -- 16. Communication Styles: Managing the Relationship Process -- 17. Management of the Sales Force -- App. 1. Finding Employment: A Personalized Marketing Approach -- App. 2. Software for Sales Automation Applications -- App. 3. Partnership Selling: A Role Play/Simulation for Selling Today. 
504 |a Includes bibliographical references (p. 482-498) and indexes. 
650 0 |a Selling. 
700 1 |a Reece, Barry L. 
852 8 |b CARM  |h A3:AG14D0  |i F08171  |p 0586849  |f BK 
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