APA (7th ed.) Citation

ACA Research Pty. Ltd & Call Centre Research. (1999). The 1999 Australian call centre industry study ([2nd. ed.].). ACA Research.

Chicago Style (17th ed.) Citation

ACA Research Pty. Ltd and Call Centre Research. The 1999 Australian Call Centre Industry Study. [2nd. ed.]. North Sydney: ACA Research, 1999.

MLA (8th ed.) Citation

ACA Research Pty. Ltd and Call Centre Research. The 1999 Australian Call Centre Industry Study. [2nd. ed.]. ACA Research, 1999.

Warning: These citations may not always be 100% accurate.