The 1999 Australian call centre industry study /

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Detalles Bibliográficos
Corporate Authors:	ACA Research Pty. Ltd, Call Centre Research
Formato:	Libro
Idioma:	English
Publicado:	North Sydney : ACA Research, c1999.
Edición:	[2nd. ed.]
Subjects:	Call centers > Australia. Call centers > Management. Customer services > Management. Call centers > Asia. Call centres. Service delivery. Costs. Performance indicators. Infrastructure. Personnel management. Surveys. Asia. Australia overseas comparisons.

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Número de Clasificación:	A3:AG19D0 F08132
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