The 1999 Australian call centre industry study /

The 1999 Australian call centre industry study /

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Bibliografske podrobnosti
Corporate Authors: ACA Research Pty. Ltd, Call Centre Research
Format: Knjiga
Jezik:English
Izdano: North Sydney : ACA Research, c1999.
Izdaja:[2nd. ed.]
Teme:
Call centers > Australia.
Call centers > Management.
Customer services > Management.
Call centers > Asia.
Call centres.
Service delivery.
Costs.
Performance indicators.
Infrastructure.
Personnel management.
Surveys.
Asia.
Australia overseas comparisons.

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