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| LEADER |
00798nam a22002053 4500 |
| 001 |
c000414945 |
| 003 |
CARM |
| 005 |
00000000000000.0 |
| 008 |
980520 eng |
| 019 |
1 |
|
|a 13883213
|
| 040 |
|
|
|a VDU
|c VDU
|
| 082 |
0 |
4 |
|a 658.834
|
| 100 |
|
|
|a Horstmann, Rembert.
|
| 245 |
|
0 |
|a Behavioral and financial impact of customer satisfaction and service quality : an empirical assessment in the facilities management industry.
|
| 260 |
|
|
|a [S.L] : Nova Southeastern University, 1997.
|
| 300 |
|
|
|a x, 346 p.
|
| 650 |
|
|
|a Consumer satisfaction.
|
| 852 |
8 |
|
|b CARM
|h A3:AG18C0
|i F08188
|p 0568431
|f BK
|
| 999 |
f |
f |
|i 3e79a21e-7386-557d-9996-c8db6e874688
|s 8d95a075-dfcc-5c38-9d1f-aac2302bd173
|
| 952 |
f |
f |
|p Can circulate
|a CAVAL
|b CAVAL
|c CAVAL
|d CARM 1 Store
|e F08188
|f A3:AG18C0
|h Other scheme
|i book
|m 0568431
|