rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Behavioral and financial impact of customer satisfaction and service quality : an empirical assessment in the facilities management industry
  name:
    name part: Horstmann, Rembert.
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: S.L] : Nova Southeastern University, 1997
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: x, 346 p.
  subject:
    topic: Consumer satisfaction
  classification: 658.834
  location:
    physical location: CARM
  record info:
    record content source: VDU
    record creation date: 980520
    record change date: 00000000000000.0
    record identifier: c000414945